BBB Offers Advice to Black Friday and Cyber Monday Shoppers

Nov. 27, 2013

BBB Offers Advice to Black Friday and Cyber Monday Shoppers

Black Friday and Cyber Monday are the most popular holiday shopping days of the year. BBB advises shoppers to keep these tips in mind:

Top Tips for Black Friday Shoppers:

Create a budget and stick to it. According to the National Retail Federation’s 2013 holiday consumer spending survey conducted by Prosper Insights & Analytics, the average holiday shopper will spend $737.95 on gifts, décor, greeting cards and more. Make a list, determine how much you can afford to spend on each person and stick to it!

Compare Deals. There are many Black Friday websites claiming to capture the best deals around. Comparative price shopping online, before you buy set out for the mall, can help make your Black Friday shopping more efficient.

Maximize Advance Alerts. Do you have favorite retailers? Sign up for their email alerts and take advantage of special social network opportunities. Many stores work to reward your loyalty and you may get a jump on special offers.

Know Store Return Policies. Knowing the store policies on returns can help you decide where to buy. Retailers may include restocking fees, shorter return deadlines and other terms and conditions. Also, be sure you understand the return policy on seasonal and sale items.

Ask for Gift Receipts. Gift receipts generally include a description of the item purchased but do not disclose the price paid. Without proof-of-purchase, the recipient may be turned down for returning or exchanging the item, or risk receiving an exchange at a lower price.

Online Shopping Tips for Cyber Monday:

Protect your personal information. Take time to read the site’s privacy policy and understand what personal information is being requested and how it will be used. If there isn’t one posted, it should be taken as a red flag that personal information may be sold to others without permission.

Shop safely online. Online deals dominate on Cyber Monday. Whether you’re shopping on this day or any other day, be sure your computer has the most recent updates for spam filters, anti-virus and anti-spyware software. Only shop on trusted websites; look for the BBB seal as well as the Ad Choices logo for sites that give you more control over whether advertisers can use your information for targeted advertising.

Confirm that your online purchase is secure. Shoppers should always look in the address box for the “s” in https:// and in the lower-right corner for the “lock” symbol before paying. If there are any doubts about a site, right-click anywhere on the page and select “Properties.” This should let you see the actual URL (website address) and the dialog box will reveal whether the site is not encrypted.

Pay with a credit card. Using a credit card is suggested because the shopper can dispute the charges if he/she doesn’t receive the item. Shoppers also have dispute rights if there are unauthorized charges on their credit card, and some card issuers have “zero liability” policies under which the card holder pays nothing if someone steals the credit card number and uses it. Check terms and conditions with your cardholder.

Keep documentation of your order. After completing the online order process, there may be a final confirmation page or the shopper might receive confirmation by e-mail. The BBB recommends saving a copy of the Web page and any e-mails for future reference and as a record of the purchase.

Know your rights. Whether shopping retail or online, know your rights. According to the FTC, orders made by mail, phone, fax, or online should be shipped by the date promised or, if no delivery time was stated, within 30 days. If the goods cannot be shipped on time, the shopper must be notified of the right to cancel and receive a refund. Consumers also have the right to reject merchandise if it’s defective or misrepresented. Otherwise, it’s the company’s policies that determine if the shopper can cancel the purchase and receive a refund or credit, so be sure you understand return policies before you buy.

Whether shopping in person or online, check with BBB for our rating on the business. Go to wisconsin.bbb.org.

This site uses Facebook comments to make it easier for you to contribute. If you see a comment you would like to flag for spam or abuse, click the "x" in the upper right of it. By posting, you agree to our Terms of Use.

Suburban News Roundup

E-mail Newsletter

Your link to the biggest stories in the suburbs delivered Thursday mornings.


Enter your e-mail address above and click "Sign Up Now!" to begin receiving your e-mail newsletter
Get the Newsletter!

Login or Register to manage all your newsletter preferences.

Community Watch

» What residents in Southeast Wisconsin need to know to prevent the spread of Zika virus 2/10

» Southridge Mall to host sing-a-thon with Sophia's Heart choir for Valentine's Day weekend 2/10

» The Rock Snow Park to host snow tubing fundraiser for Greendale Marching Band 2/10

» Franklin boys overpower Southeast swimming field 2/9

» Franklin girls basketball team shakes off doldrums, wins two games 2/9

» Franklin, Oak Creek student-athletes set their futures 2/9

» SEC champion Oak Creek wrestlers look to bigger things 2/9

» Former MLB player John Mallee to coach at Prospect Training Academy Updated:  2/9

» Oak Creek Chick-fil-A announces March grand opening, 'First 100' promotion 2/9

» Updated rankings of area prep boys and girls basketball teams and players 2/8

» Hales Corners vies for fruity trees through Victory Garden Initiative Updated:  2/8

» Black Bear Bottling named 2015 Business of the Year by South Suburban Chamber of Commerce Updated:  2/8

» Greendale High School holds first induction ceremony to new Athletic Hall of Fame 2/5

» Oak Creek denies police chief's request for 7.5 % raise 2/4

» DCS Cupcakes, now on hiatus, advocates for statewide 'Cookie Bill' Updated:  2/4

» Oak Creek girls basketball team gets defensive in win over Franklin 2/2

» Oak Creek wrestlers claim third SEC dual-meet title 2/2

» Franklin boys basketball team adapts, earns big win over Creek 2/2

» Tickets now on sale for annual 'Taste of Oak Creek-Franklin' fundraiser 2/2

» Oak Creek's former city hall, library now demolished 2/1

» Positive and uplifting stories in suburban Milwaukee and Lake Country in January 2/1

» Oak Creek girls basketball team outlasts Franklin, 47-39 1/29

» Festival Foods looks to build at old Kmart location along Highway 100 Updated:  1/29

» Greendale School District announces names of candidates for superintendent position 1/29

» Greendale's annual 'I Left My Heart on Broad Street' to be held Feb. 13 1/29

View All Posts Got a tip? Welcome rss

Advertisement

Advertisement

Election center 2016

Election overage from from the MyCommunityNow coverage area covering suburban Milwaukee County and the eastern half of Waukesha County.

Suburban Milwaukee election center 2016

Local Business Directory

CONNECT    

Advertisement