State Senator Mary Lazich (R-New Berlin) represents parts of four counties: Milwaukee, Waukesha, Racine, and Walworth. Her Senate District 28 includes New Berlin, Franklin, Greendale, Hales Corners, Muskego, Waterford, Big Bend, the town of Vernon and parts of Greenfield, East Troy, and Mukwonago. Senator Lazich has been in the Legislature for more than a decade. She considers herself a tireless crusader for lower taxes, reduced spending and smaller government.
Wisconsinites love the No Call Law. Many Wisconsinites also continue to have frustrations with the law ever since it was enacted during 2003.
Creating the Wisconsin No Call List is one of the most popular decisions the state Legislature has ever made. Once a phone number is placed on the No-Call List, the number of annoying phone calls interrupting family dinner or other family functions is greatly reduced.
The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) has released its annual list of the top ten consumer complaints for 2009. Remaining in the #1 spot is the No Call List that has been on top every year since 2003.
How can such a popular, free service cause so much outrage? Blood boils when the law is violated. During 2009, consumers filed 2,187 complaints about No –Call violators.
Some perspective is in order. The No Call List has more than two million phone numbers according to DATCP Secretary Rod Nilsestuen. That means 0.1 percent of the phone numbers registered were the subject of complaints demonstrating the effectiveness of the No-Call Law. However, it is easy to understand the anger of consumers dealing with pesky telemarketers that have shunned
If your phone number is not on the Wisconsin No Call List, you may want to consider registering. DATCP reports, “Adding your phone number to the List will help reduce (but not eliminate) telemarketing calls.”
Registering is simple and free. You can visit the No Call List website here or call toll-free at calling 1-866-9NO-CALL (1-866-966-2255). Registration could take 30-120 days.
Registering your cell phone is unnecessary and may be a very bad idea. Cell phone numbers are unpublished. If, for example, you provide your cell phone number to the national do not call list, suddenly, it becomes a published number. The lists of numbers must be purchased by telemarketers so they can comply with the do not call registry. It would be extremely easy for unscrupulous entities and foreign, international entities to get their hands on the numbers. Your best bet is to avoid registering your cell phone.
Exceptions to the No Call List include:
- Calls made to an existing customer like a bank or credit card company.
- Calls made responding to a request or made after permission was granted permission.
- Calls asking for a donation to a "nonprofit organization."
- Calls made for noncommercial purposes such as polls, surveys and political purposes.
- Calls made to a business telephone number.
- A call made by an individual acting on his or her own behalf, and not as an employee or agent of any other person.
Suppose you sign up for the No Call List and receive a telemarketing call. There are measures you can and should take.
If you have Caller ID, write down the incoming phone number. Telemarketers are prohibited by law from blocking Caller ID.
Ask the telemarketer for the name of the company that employs the telemarketer and the name of the company for which they are selling. Also ask the telemarketer for their
Telemarketers must give their name and their company name at the beginning of the call. If you miss the information, ask the telemarketer to repeat.
Ask for the manager’s phone number and an address for the company.
Document the time and date of the call in question.
Fill out a complaint form here.
The rest of the top ten Wisconsin consumer complaints following No Call List violations were:
- Landlord/tenant issues
- satellite dish services
- Home improvement
- Motor vehicle sales
- Credit cards
- Motor vehicle repair
- Internet service providers
Consumers with questions or complaints can visit the DATCP website here or call the toll free hotline of the Wisconsin Department of Agriculture, Trade and Consumer Protection: 1-800-422-7128.